A flaw in the state’s system is also causing frustration: You can’t use your smartphone to file for unemployment. The Illinois Department of Employment and Security is working through an unprecedented number of unemployment benefits claims related to the coronavirus crisis, said Rebecca Cisco, a spokeswoman for the agency.
CHICAGO - A surge of Chicagoans who rushed to file for unemployment have been met with busy signals and, at times, the state’s crashing website.
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